Cancellation and Returns

Exchange : 
Conveniently place your return request online if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state. You may also conveniently do this on the -

For additional instructions check your email/SMS. We send you important updates from time-to-time. 

Hassle-free Returns:

We try our best to offer you a hassle-free returns experience.

- Returns including all replacements/pickups are done free of cost.

- In case of Refunds, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account.

- We strive to ease the pickup process for you in case of returns. In most of the cases we deliver the replacement while we do the pickup.

- In a few other cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.

- In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.

- Replacement is subject to availability of stock with the Bluebell. In case a Replacement is not available, Bluebell  will refund the amount for the same.

Returns : 
These are made to order products hence cancellations and returns are not allowed. Products are covered under manufacturer warranty for the term specified. In the rare case of any damaged, defective or wrong product received, kindly contact customer service. Free replacements/repair would be done within 2-3 weeks subject to assessment of the complaint.